Updates Summary May 2024
Site:
All pages and content have been reviewed and updated, including:
  • process updates
  • documentation improvements
  • menu and submenu organization
  • contact information and link updates
  • internal and external reference link updates
  • feature forms and pages text updates
  • registration, renewal, and other automatic notification updates
 
Menus and Pages:
TCV Home page:
Changes include:
Changed the title of the About Turtle Creek Village menu section to TCV Basics.
 
About Turtle Creek Village page:
Changes include:
  • added a map image
  • added a map location link
Member Descriptions page:
Changes include:
  • changed page title from Who are members?
  • updated links to the Smartwebs Resident Portal
  • updated description of website member users and subusers
Management Company page:
Changes include:
  • changed page title from Who is our management company?
  • updated contact methods (telephone, email, office mailing address, and payments mailing address)
  • added links to the Smartwebs Resident Portal 
  • added new manager and owner information
Association Assessments page:
Changes include:
Smartwebs Resident Portal page:
Changes include:
  • changed page title from What is the Smartwebs resident portal?
  • updated portal information and links
  • added available property information accessed in the portal
  • added tasks a property owner can complete in the portal
  • updated the differences between the TCV website and the portal
Changed page title from How are we organized?
 
Changes include:
  • changed page title from Do we have meetings?
  • added description of and requirements for Special Member Meetings
  • added description of and requirements for Special Board Meetings
Changed the title of the Owner/Member menu section to TCV Info.
Renamed and ordered submenu items to keep similar topics next to each other.
 
TCV Committees page:
Changes for this redesigned page include:
  • added TCV to page title
  • added expandable sections for suggested committee
  • added general descriptions and sample responsibilities for each suggested committee
  • added the online Committee Application/Feedback Form, only accessible using the link on the TCV Committees page or by direct link
  • added the TCV Forms and Surveys page (off navigation menus), accessible only from pages that reference a form or survey or by direct link
Architectural Modification Process page:
Changes include:
Pool Information page:
Changes include:
  • added a direct link to submit a Pool Card Request Waiver form online
  • updated the types of card requests and the methods for requesting
Violations Process page:
Changes include:
  • addd documentation for the Online method for submitting suspected violations
  • added a direct link to submit the Violation Concern Form online
  • added a better description of drive-through inspections
  • added notification methods for each step described in the Violation Process drop-down section
  • updated the Electronic and Telephone methods in the Report a Suspected Violation section
  • added the Confirm a violation section to describe how a report is confirmed before starting the violation process
TCV FAQs page:
Changes include:
  • added the content from the Who do I contact for… page
  • updated contact information and reference links in each drop-down section
Who do I contact for… page:
Changes include:
  • moved content to the TCV FAQs page
  • retired and removed page from the TCV Info submenu
Changes include:
  • changed page title from Neighborhood News
  • enabled the View Archives option allowing users to view a history of posted articles sorted by post month and year
  • added feature description to the Archive page
  • added online TCV News Article Submission form to allow logged in member users to submit article content for posting, accessed only from the Archive page or by direct link
  • added the TCV Forms and Surveys page (off navigation menus), accessible only from pages that reference a form or survey or by direct link
Changes include:
  • added TCV to the page title
  • updated feature description
  • added the TCV Photo Album Request form allowing users to request new albums or submit other comments about the feature 
  • added the TCV Forms and Surveys page (off navigation menus), accessible only from pages that reference a form or survey or by direct link
Changes include:
  • changed the title and updated the process documentation for the How do I register a member account? section
  • added the new Forgot your username and password? section
  • changed the title and updated the process documentation for the How do I self-renew my membership? section
    • reset expiration date for all member users to March 1 each year
    • updated the content for automatic self-renewal notifications
  • minor text and grammatical changes to all other page sections
  • added and corrected links as needed
and corresponding Feature home page have been updated, including messaging and user notifications, described below:
 
Self-Renew my Member Account section
  • updated general feature documentation
  • updated self-renewal instructions
Add or Remove Subusers section
  • updated general feature documentation
  • updated steps for adding subusers
Add Items to the TCV Calendar section
  • updated general feature documentation
  • added the steps for submitting a new item to the Calendar
Post to the TCV Pet Directory section
  • updated general feature documentation
  • added Active and Expired information
  • added steps to renew an expired pet
  • updated steps for:
    • viewing a pet profile
    • adding a pet profile
    • editing a pet profile
    • removing a pet profile
Post to the TCV Business Directory section
  • updated general feature documentation
  • added Active and Expired information
  • added steps for adding your listing
  • added steps for renewing an expired listing
Post to the TCV Message Board section
  • new topic
  • added general feature documentation
  • updated steps for:
    • submitting a topic
    • submitting a reply
    • managing email notifications
    • requesting a new category
Post to the TCV Classifieds section
  • updated general feature documentation
  • updated steps for submitting an ad
  • added Active and Expired information
Post to the TCV Photo Album section
  • updated general feature documentation
  • added the online request form for adding a new album
  • updated steps for submitting photos and comments
  • added steps for modifying your posted photos
  • added steps for deleting your posted photos
 
Added TCV to the title of and updated the feature descriptions for each of the following pages:
Changed the title of the Association Documents menu section to Legal & Financial.
 
Assessments and Payments (Members Only) page: 
Changes include:
  • moved page from the TCV Info submenu
  • updated management company information
  • added the payment methods for assessments (moved from the Association Assessments page):
    • online in the Smartwebs resident portal
    • by mail from you or by using your bank’s Bill Pay program 
Financial Information (Member Only) page:
Changes to this heavily edited page include:
  • added monthly income/expense reports for 2021 to current
  • added reserve analysis documents for 2022 and 2023
  • added Annual Budgets and Assessment Rates for 2021 - 2023
  • updated the Expenses – Budget vs Actual table
  • updated the year-end Fund Balance tables
Meeting Records (Member Only) page:
Changes include:
  • moved page from the TCV Info submenu
  • updated the scope and scheduling of Association meetings 
  • added Annual Member Meeting Minutes for 2022-2023
  • added Board Meeting Minutes for 2021-2024
Changed the title of the Board menu section to Board Info.  
Changes include:
  • added information and email contacts for newer Board members:
    • Linda (not added yet)
    • Melissa
Changed the title of the Calendar menu section to TCV Calendar.
Changes include:
  • added TCV to the page title
  • added Board meeting dates for the rest of 2024
  • updated permission settings to allow non-registered website users to add events to the calendar (subject to web admin approval)
Contact Us page:
Changes include updated methods for contacting:
  • master management company
    • telephone
    • email address
    • office mailing address
    • payments mailing address
  • individual master Board member
    • email address
  • all master Board members
    • email group
  • all master Board members & management company
    • email group

Turtle Creek Village

Round Rock, Texas

   Contact Us

 Log-in Problems?

 Website Help

Managed by: Ascension Prop Mgmt

 Phone: 512.255.1671

 Email: admin@ascensionpm.com

 Smartwebs Resident Portal