Member Descriptions



Turtle Creek Village Owners Association defines a Member as an owner of a property that belongs to the Turtle Creek Village Master Association.  
 
An Association Member (owner) can register a Member account for this website to access Member Only content such as posted financials, meeting information, and assessment information.
 

Registering your Member account
 is simple and pain free. Once your Member account is approved, you can:
  • Access content marked as Member Only.
  • Update your profile information.
  • Access the TCV Member Directory.
  • Add your pets to the TCV Pet Directory.
  • Post your items to the TCV Calendar.
  • View content marked as Member Only.
 Website Help for a complete list of website features and functions, along with descriptions and instructions.

TCV Website vs the Smartwebs Resident Portal
 

Add more users

Our community includes many investment properties (rentals). Owners of investment properties are Association Members and may register a website Member account. After approval, the Member (Level 1 user) can add other people to their account as sub users (Level 2 users), such as property managers, tenants, family etc.
 




⭐️ Management Company

Master Association:
Ascension Property Management
Manager: Heather Lankford

Condo Sub-Association:
RealManage
Manager: Kat Aleman

 
⛱️ Request a Pool Card


Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key: 
  • A replacement fee applies.
  • All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:
  • Card key limits.
  • Descriptions for request types.
  • Links to posted, and reminders for often forgotten, pool rules.
  • Guest requirements & limitations.
  • more…
⛔️ Report a Suspected Violation


Report suspected violations:

Ascension PM
Ascension PM
Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process). 
❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process. 
✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:
  • Debit/Credit Card
  • ACH Auto-Pay

By Mail :
  • Check/Money Order
  • Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements. 

⏰ TCV Calendar
Tentative: TCV Board Meeting
Wednesday, December 11, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
TCV Board Meeting
Wednesday, January 8, 2025
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
☮️ Your Membership
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