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The TCV Master Association is managed by Ascension Property Management.

The TCV Condo Sub-Association is managed by RealManage.

Our website hosts a lot of information that can be very helpful to our residents. Most of our content is public, but pages noted with Member Only in the title contain information that is limited to Association owners.

Owners can

	Financial Information (Member Only)
	Assessment & Payment Information (Member Only)
	Meeting Records (Member Only)
	Member Directory (Member Only)
	Message Board (Member Only)

Public content that does not require a Member account includes our:

	TCV FAQs
	Association Governing Documents
	Board of Directors Information
	TCV Committees
	Management Company Information
	Smartwebs Resident portal

Website Features include our:

	Business Directory
	Calendar
	Classifieds
	Pet Directory
	Photo Album
	TCV News

Hot topics…And if you do not care about boring financials or meetings, website public content includes our 3 hottest topics of discussion. I would put money on it that your curious about at least one of them:

	Pool Information
	Architectural Committee and Process
	Violations Process

Cannot find it on the website⁉️

From there, you can email everyone . . . the Master and the Condo management companies, any or all of the Master Board members, and as a last resort, the web admin.

our

Website Help for the What?, Why?, and How? of each feature.

⭐️ Management Company

Master Association:

Ascension Property Management

☎️ 512.255.1671

Admin@AscensionPM.com

Manager: Heather Lankford

Condo Sub-Association:

RealManage

☎️ 1.866.473.2573

turtle@ciramail.com

Manager: Kat Aleman

⛱️ Request a Pool Card

Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key:

A replacement fee applies.
All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:

Card key limits.
Descriptions for request types.
Links to posted, and reminders for often forgotten, pool rules.
Guest requirements & limitations.
more…

⛔️ Report a Suspected Violation

Report suspected violations:

	Ascension PM
	Ascension PM
	Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process).

❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process.

✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:

Debit/Credit Card
ACH Auto-Pay

By Mail :

Check/Money Order
Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements.

⏰ TCV Calendar

Tentative: Regular Board Meeting

Wednesday, October 9, 2024

6:30pm to 7:30pm

This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.

Turtle Creek Village

Round Rock, Texas

Log-in Problems?

Website Help

Managed by: Ascension Prop Mgmt

Phone: 512.255.1671

Email: admin@ascensionpm.com

Smartwebs Resident Portal

	Register My Member Account
	3-Click Self-Renewal
	Add or Remove Subusers
	Change Username or Password
	Log-in Problems?
	Update Your Profile

	Business Directory Help
	Calendar Help
	Classifieds Help
	Member Directory Help
	Message Board Help
	Pet Directory Help
	Photo Album Help
	Site Search Help
	TCV News Help