Smartwebs Resident Portal

Smartwebs Resident Portal

You are currently viewing the TCV website. Our website is managed by volunteer Association Members and provides general Association information that applies to all Members.

The Smartwebs Resident Portal is managed by the management company and hosts the Member’s individual account information.

Member Account Information Available in the Portal

The Smartwebs Resident Portal hosts your individual account information, including:

Any messages received from the Association.
Your account balance information.
Your payment history.
Status of any violations for your property.
Status of any ACC requests you have submitted.
Any documents for related to your individual account or property (completed ACC requests, etc.).
Your account number.
Your contact information:
- TCV Unit Mailing address.
- Alternate mailing address.
- Email address.
- Telephone number.
Your notification settings.
( Notification Settings.)

Scroll down for a larger image.

Member Actions Available in the Portal

In the dashboard of your Smartwebs Resident Portal account, you can perform several actions, including:

Make your assessment payment online:
- Make a one-time payment.
- Set up automatic, scheduled payments.
Change your contact information:
- Mailing address.
- Alternate mailing address.
- Email address.
- Telephone number.
Change your notification settings. ( Notification Settings.)
Find and review TCV Governing Documents, such as:
- Bylaws.
- Declaration.
- Amendments.
- Articles of Incorporation.
- more…
Find Association meeting information.
Manage your violations, if any.
Report a suspected violation online using the Violation Concern Form.
Request a pool card key online using the Pool Card Waiver Form.
Request ACC approval online using the Architectural Modification Request Form.

Notification Settings:

Notification Settings define how you want to receive different types of Association information sent from our management company:

by paper.
by email.
by text.
by voice.

Types of information that the management company sends include:

Association communications.
Billing and balance information.
Violation notifications.
Architectural modification requests.
Work Orders (does not apply to our Association).

Smartwebs Account Dashboard - iPad view

⭐️ Management Company

Master Association:

Ascension Property Management

☎️ 512.255.1671

Admin@AscensionPM.com

Manager: Heather Lankford

Condo Sub-Association:

RealManage

☎️ 1.866.473.2573

turtle@ciramail.com

Manager: Kat Aleman

⛱️ Request a Pool Card

Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key:

A replacement fee applies.
All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:

Card key limits.
Descriptions for request types.
Links to posted, and reminders for often forgotten, pool rules.
Guest requirements & limitations.
more…

⛔️ Report a Suspected Violation

Report suspected violations:

	Ascension PM
	Ascension PM
	Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process).

❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process.

✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:

Debit/Credit Card
ACH Auto-Pay

By Mail :

Check/Money Order
Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements.

⏰ TCV Calendar

Tentative: Regular Board Meeting

Wednesday, October 9, 2024

6:30pm to 7:30pm

This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.

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Turtle Creek Village

Managed by: Ascension Prop Mgmt