⚠️ Website Help

Turtle Creek Village

Website Help

below or

the web admin.

Website Help can also be accessed from the website footer and in the sidebar menu of most pages.

Task Help Topics

	Register My Member Account
	3-Click Self-Renewal
	Add or Remove Subusers
	Change Username or Password
	Log-in Problems?
	Update Your Profile

Feature Help Topics

	Business Directory Help
	Calendar Help
	Classifieds Help
	Member Directory Help
	Message Board Help
	Pet Directory Help
	Photo Album Help
	Site Search Help
	TCV News Help

If you need help with something not listed here,

the web admin.

⭐️ Management Company

Master Association:

Ascension Property Management

☎️ 512.255.1671

Admin@AscensionPM.com

Manager: Heather Lankford

Condo Sub-Association:

RealManage

☎️ 1.866.473.2573

turtle@ciramail.com

Manager: Kat Aleman

⛱️ Request a Pool Card

Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key:

A replacement fee applies.
All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:

Card key limits.
Descriptions for request types.
Links to posted, and reminders for often forgotten, pool rules.
Guest requirements & limitations.
more…

⛔️ Report a Suspected Violation

Report suspected violations:

	Ascension PM
	Ascension PM
	Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process).

❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process.

✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:

Debit/Credit Card
ACH Auto-Pay

By Mail :

Check/Money Order
Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements.

⏰ TCV Calendar

Tentative: TCV Board Meeting

Wednesday, December 11, 2024

6:30pm to 7:30pm

This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.

Turtle Creek Village

Managed by: Ascension Prop Mgmt