Contact Us



Our members have direct access to the Board of Directors and the management company via the following contact options.

If you have trouble with any of these methods, email the website admin.

Master Association

Master Management Company
 
Ascension Property Management, LLC
Manager: Heather Lankford
 
 512-255-1671
 P.O. Box 306
 Salado, TX 76571
 
Master Board of Directors
 
1️⃣
Shelly Beaird Wright, Director
director1@turtlecreekrrtx.com
 
2️⃣
Melissa Glouchkova, Director
director2@turtlecreekrrtx.com
 
3️⃣
Linda Alger, Director
director3@turtlecreekrrtx.com
 
4️⃣
Ken Hicks, Director, Ex Officio 
director4@turtlecreekrrtx.com

Master Group Email Lists
 
Email All Directors
Includes: Shelly, Linda, Melissa, and Ken
Email All Directors & the management company
Includes: Shelly, Linda, Melissa, Ken, and the Master management company
 
TCV Website Admin
 
webadmin@turtlecreekrrtx.com
 

Condo Sub-Association
(711 Rolling Oak and 1701 Logan)

Condo Management Company

RealManage, LLC
Manager: Kat Aleman
 
 1-866-473-2573
 P.O. Box 803555
 Dallas, TX 75380
 
Condo Board of Directors

1️⃣
Paula Stokes, Director 
unavailable
 
2️⃣
Laura Alvarez, Director
unavailable
 
3️⃣
Pending, Director
unavailable
 
⭐️ Management Company

Master Association:
Ascension Property Management
Manager: Heather Lankford

Condo Sub-Association:
RealManage
Manager: Kat Aleman

 
⛱️ Request a Pool Card
Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key: 
  • A replacement fee applies.
  • All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:
  • Card key limits.
  • Descriptions for request types.
  • Links to posted, and reminders for often forgotten, pool rules.
  • Guest requirements & limitations.
  • more…
⛔️ Report a Suspected Violation
Report suspected violations:

Ascension PM
Ascension PM
Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process). 
❇️ Request an ACC Modification
Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process. 
✅ Make a Payment
Make a Payment

Electronically in the Smartwebs Resident Portal:
  • Debit/Credit Card
  • ACH Auto-Pay

By Mail :
  • Check/Money Order
  • Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements. 

⏰ TCV Calendar
Tentative: Regular Board Meeting
Wednesday, October 9, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
TCV Board Meeting
Wednesday, November 13, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
Tentative: TCV Board Meeting
Wednesday, December 11, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
☠️ Your Membership
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