3-Click Self-Renewal

3-Click Self-Renewal

Members are required to renew their Member account yearly, as the website is set to expire all Member accounts on March 1 each year.

You can self-renew in just 3 clicks in less than a minute.

Account expiration/renewal notifications are automatically emailed to all Active status Members prior to their account’s expiration date, once at 15 days prior, again at 5 days prior, and finally upon the account’s expiration.

If you receive an expiration/renewal notification, and:

You have sold your TCV property, do not renew. Instead, email the web admin with your old property address to remove your account and prevent future notifications.
You still own your TCV property, self-renew in just 3 clicks.
below.

If you do not self-renew, your Member account status automatically sets to Expired. In Expired status:

The website allows your log in.
Your Member account is treated as Public.
Your account’s access to member-only content is disabled.

‼️ If you have any issues during your renewal,

the web admin.

✅ To Self-Renew your TCV Member account in 3 clicks:

1️⃣ When logged in to your TCV Member account, click Your Membership in the side menu on the home page.

Your Renewal Date (which is also your Expiration Date) will auto-populate in the Your Membership drop-down.

The Renew your Membership option is also available in Your Profile.

2️⃣ Click Renew Your Membership.

In Your Profile, confirm or edit your Member information:

First Name
Last Name
Email Address

For Property questions,

the web admin.

Your default values auto-populate in the Renewal Options section. These values can only be modified by the web admin.

Item: General Membership
Qty: 1
Total: $0.00

3️⃣ When your details are confirmed, click Save.

A confirmation message populates.

See you next year….same time….same place.

⭐️ Management Company

Master Association:

Ascension Property Management

☎️ 512.255.1671

Admin@AscensionPM.com

Manager: Heather Lankford

Condo Sub-Association:

RealManage

☎️ 1.866.473.2573

turtle@ciramail.com

Manager: Kat Aleman

⛱️ Request a Pool Card

Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key:

A replacement fee applies.
All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:

Card key limits.
Descriptions for request types.
Links to posted, and reminders for often forgotten, pool rules.
Guest requirements & limitations.
more…

⛔️ Report a Suspected Violation

Report suspected violations:

	Ascension PM
	Ascension PM
	Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process).

❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process.

✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:

Debit/Credit Card
ACH Auto-Pay

By Mail :

Check/Money Order
Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements.

⏰ TCV Calendar

Tentative: Regular Board Meeting

Wednesday, October 9, 2024

6:30pm to 7:30pm

This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.

	Register My Member Account
	3-Click Self-Renewal
	Add or Remove Subusers
	Change Username or Password
	Log-in Problems?
	Update Your Profile

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Turtle Creek Village

Managed by: Ascension Prop Mgmt