Add or Remove Subusers

Add or Remove Subusers

The Subuser function is helpful for homes with multiple family members, tenants, or property managers who needs access separate from the Member. 
 
This function allows a Member user (Level 1 - only 1 per property) to add subusers (Level 2) to their primary owner Member account. Adding an subuser to the Member’s account does not require admin approval, as managing subuser access is the responsibility of the Member to which the subuser is attached.
 
 
 

‼️ If you have any issues adding a subuser,  the website admin.

To add a subuser to your Member account:
All fields in this form are required.  
  1. Log in to your Member account.
  2. Click Your Profile at the top of any page.
  3. Click add in the Your Level 2 Members section of Your Profile.
  4. For First Name, enter the subuser’s first name.
  5. For Last Name, enter the subuser’s last name.
  6. For Email Address, enter the subuser’s email address.
  7. Click the Join the Member Directory checkbox.
  8. Click Continue.
The subuser account is added to your Member account, and the subuser receives an approval notification at the email address you provided.
 
The subuser’s member-only access and expiration date are the same as the primary Member account to which it is attached. Subuser accounts are not allowed to self-renew, as the account status updates (expires and renews) with the primary owner Member account status. 
 
When added, subusers immediately populate in the Your Level 2 Members section of Your Profile.
 

❌ To remove or manually expire a subuser from your Member account:
 
To remove or manually expire a subuser from your Member account,  the website admin.
 
⭐️ Management Company - Resale Information

Master Association:
Ascension Property Management
Manager: Heather Lankford
 
Management Company for sale or refinance information.

Condo Sub-Association:
RealManage
Manager: Kat Aleman

 
⛱️ Request a Pool Card


Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key: 
  • A replacement fee applies.
  • All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:
  • Card key limits.
  • Descriptions for request types.
  • Links to posted, and reminders for often forgotten, pool rules.
  • Guest requirements & limitations.
  • more…
⛔️ Report a Suspected Violation


Report suspected violations:

Ascension PM
Ascension PM
Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process). 
❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process. 
✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:
  • Debit/Credit Card
  • ACH Auto-Pay

By Mail :
  • Check/Money Order
  • Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements. 

⏰ TCV Calendar
Open Meeting of the Board of Directors
Wednesday, May 14, 2025
6:30pm to 7:30pm
Open Meeting of the Board of Directors
Wednesday, May 14, 2025
6:30 to 7:30 p.m.
Open Meeting of the Board of Directors
Wednesday, July 9, 2025
6:30pm to 7:30pm
Open Meeting of the Board of Directors
Wednesday, July 9, 2025
6:30 to 7:30 p.m.  
Open Meeting of the Board of Directors
Wednesday, September 10, 2025
6:30pm to 7:30pm
Open Meeting of the Board of Directors
Wednesday, September 10, 2025
6:30 to 7:30 p.m.  
☮️ Your Membership
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