Message Board Help

   TCV Message Board Help

Welcome to our TCV Message Board, a free member-only feature offered by our Association. 
 
Only Members can:
  • View all Message Board content.
  • Submit a New Topic.
  • Submit a Reply to a Topic.
  • Submit a new category request.
  • Add a Reply to posts that they submitted.
  • Submit an admin request to edit, move, or delete a post.
  • Subscribe to email notifications for new posts.
 
Message Board submissions require approval before posting. If a new topic or reply is approved:
  • You will receive an approval notification by email.
  • The topic automatically posts to the selected Category page.
  • The reply automatically posts to the selected Topic page.
When a topic or reply posts to the TCV Message Board:
  • All Members can view the topic page, along with any replies.
  • All Members can submit a reply for a posted topic.
  • All subscribed Members receive an automated email notification.
  • The web admin and assigned moderators can manage all posts:
    • View
    • Reply
    • Edit
    • Move
    • Delete

Expiration and Renewal
 
This feature does not use an Active or Expired status (as found in other features). This means that there are no expiration or renewal notifications for posted topics and replies. 
 
After approved and posted, a topic or reply remains posted unless manually deleted by the web admin or a moderator

Once a post, and all replies, are deleted, the post removes and is no longer accessible. To renew, complete the process below to submit a new topic or reply for approval. 


‼️ If you have any issues working with the Message Board, the web admin.

❇️ To submit a new topic for approval:
Available to Members.
  1. Log in to your Member account.
  2. Click Start a new Topic:
    1. On the TCV Message Board page and click to select your Category for your new topic.
    2. On any Category page. ( the web admin if a new category is needed.)
  3. In the New Comment section:
    1. For Topic, enter your Title.
    2. For Message, enter your Message content.
  4. Attach up to 5 files or photos, as needed.
  5. Click Submit
A confirmation message populates: 
New Topic Added Successfully and Waiting for Approval
 
New topics require approval before posting. If approved, you will receive an approval notification by email, and your topic will post. 

❇️ To submit a reply for approval:
Available to Members.
  1. Log in to your Member account.
  2. On the Message Board, click the Category title to which the topic is posted.
  3. In the Topics column, locate and click the Topic title for your reply.
  4. On the Topic page:
    1. Click Add Reply to include only your entered reply text in your reply.
    2. Click Quote to include your entered reply text and the original message text in your reply. 
  5. In the New Reply to xxxx section, enter your Reply content. 
  6. Attach up to 5 files or photos, as needed. 
  7. Click Submit.
A confirmation message populates:
New Reply Added Successfully and Waiting for Approval.

New replies require approval before posting. If approved, you will receive an approval notification by email, and your reply will post.

❇️ To edit a posted topic or reply:
Available to assigned moderators and the web admin.
  1. Log in to your Member account.
  2. On the TCV Message Board, click the Category title in which the topic or reply is posted.
  3. In the Topics column, locate and click the topic title to which your reply is posted. 
  4. On the Topic page,
    • Click Edit in the Topic table to open the Edit Topic form.  
    • Click Edit in the Reply row to open the Edit Reply form.
  5. Edit the form fields, as needed:
    • Topic
    • Message
    • Attached files
  6. Click Save.
Edits to a topic or reply do not require approval and post immediately. 

❇️ To edit or delete a post submitted by another Member, the web admin.

❇️ To move or delete a post, the web admin.

❇️ To manage your subscriptions to email notifications:
When you subscribe to a category, you receive automatic email notifications when new topics or replies post to the category. 
  • Click Subscribe on each category page for which you want to receive email notifications.
  • Click My Subscriptions on the TCV Message Board page to manage all of your category subscriptions in one place.
When you change your selections in My Subscriptions and click Submit, a confirmation message populates:
Subscriptions updated successfully.
 

Moderator Status

The web admin is responsible for managing Message Board activity, but may assign Moderator status, by category, to other Members. 
 
Moderator status is assigned in the Moderator tab of the Message Board Admin Panel and grants the assigned Member permission to approve, edit, and delete Message Board posts.
 
Message Board posts are managed in the Member view, not in the Admin Panel. Moderator status does not include Admin Panel access. When logged in to the Member view, the web admin and assigned moderators receive Pending notifications at the top of the TCV Message Board page.

 
⭐️ Management Company
Master Association:
Ascension Property Management
Manager: Heather Lankford
 
Condo Sub-Association:
RealManage
Manager: Kat Aleman

 
⛱️ Request a Pool Card
Submit the online Pool Card Waiver Form to request:
  • First New Card Key
  • Reactivate an existing Card Key
  • Replace a lost or damaged Card Key
‼️ When replacing a card, all previous card keys assigned to the property are disabled.
 
⏰ TCV Calendar
Tentative: TCV Board Meeting
Wednesday, August 14, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
TCV Board Meeting
Wednesday, September 11, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
Tentative: Regular Board Meeting
Wednesday, October 9, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
☠️ Your Membership
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