Log-in Problems?

 Having trouble logging in to your Member account?

✅  If you are able to log in to your account, you can Change Username or Change Password in Your Profile

 
⛔️  If you are unable to log in, our website offers two self-service options for getting into your account:
Both options are available on the Login page.



‼️ If this does not solve your log-in issue, the web admin.

▶️  Forgot Username
Your first Username is the email address you entered during your registration. If you changed or cannot remember your Username, the website can send your Username to the email address for your account. 

  1. On the Login page, click Forgot Username.
  2. Enter the Email Address associated with your Member account.



  3. Click Submit. A confirmation message populates.



  4. Check your email inbox for a Turtle Creek Village email from webadmin@turtlecreekrrtx.com.



  5. Log in to test your Username.


‼️ If this does not solve your log-in issue, the web admin.

▶️  Forgot Password
If you changed or cannot remember your Password, the website can send a link to change your Password to the email address associated with your Member account. 
 
  1. On the Login page, click Forgot Password.
  2. Enter the Email Address associated with your Member account.



  3. Click Submit. A confirmation message populates.



  4. Check your email inbox for a Turtle Creek Village email from webadmin@turtlecreekrrtx.com. Click the link provided.



  5. On the Reset Password page:
    1. Enter your Username.
    2. Enter your New Password.
    3. Re-enter to Confirm your New Password.



  6. Click Submit. A confirmation message populates.



  7. Click Login to test your Password.
 
 
⭐️ Management Company
Master Association:
Ascension Property Management
Manager: Heather Lankford
 
Condo Sub-Association:
RealManage
Manager: Kat Aleman

 
⛱️ Request a Pool Card
Submit the online Pool Card Waiver Form to request:
  • First New Card Key
  • Reactivate an existing Card Key
  • Replace a lost or damaged Card Key
‼️ When replacing a card, all previous card keys assigned to the property are disabled.
 
⏰ TCV Calendar
Tentative: TCV Board Meeting
Wednesday, August 14, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
TCV Board Meeting
Wednesday, September 11, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
Tentative: Regular Board Meeting
Wednesday, October 9, 2024
6:30pm to 7:30pm
This meeting is open to all owners. The management company emails meeting information and link to owners one week before the meeting. Management company emails deliver from noreply@ascensionpm.com. If you don’t receive them, you should verify your contact info with the management company.
☠️ Your Membership
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