Update Your Profile

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Turtle Creek Village
Update Your Profile Help

‼️ If you have any problems with your profile options,

the web admin.

❇️ To Update Your Profile Information:

Some options listed are not available to all users.

Log in to your Member account.
Click Your Profile at the top of any page.
Choose the option for which you want to change the information:

- Change Username: change your username
- Change Password: change your password
- Update Photo Albums: add or edit photos that appear in your Member profile
- Add Profile Photo: add or edit photos that appear in your Member profile
- Update Profile: change your:
  - First and Last Name
  - Email Address
  - Your TCV Property Address
- Update Directory Preferences: TCV Member Directory Help
- Renew Your Membership: 3️⃣-Click Self-Renewal
- Add Level 2 Members: Add or Remove Subusers

⭐️ Management Company - Resale Information

Master Association:

Ascension Property Management

☎️ 512.255.1671

Admin@AscensionPM.com

Manager: Heather Lankford

Management Company for sale or refinance information.

Condo Sub-Association:

RealManage

☎️ 1.866.473.2573

turtle@ciramail.com

Manager: Kat Aleman

⛱️ Request a Pool Card

Choose your request type and submit your card key request using the Pool Card Waiver Form online:
1️⃣ First/new owner
2️⃣ Reactivation
3️⃣ Replacement

‼️ When replacing a card key:

A replacement fee applies.
All previous card keys assigned to the property are disabled.

Pool Information for more about the pool, including:

Card key limits.
Descriptions for request types.
Links to posted, and reminders for often forgotten, pool rules.
Guest requirements & limitations.
more…

⛔️ Report a Suspected Violation

Report suspected violations:

	Ascension PM
	Ascension PM
	Smartwebs Portal

Report a Violation for information about these reporting methods, confirming information, and the full process in general, including a report timeline from report submission through notices and fines, to Board-referral to legal (if not corrected through the violations process).

❇️ Request an ACC Modification

Submit your request using the Architectural Modifications Request Form online.

ACC - Committee and Process for an outline of the process.

✅ Make a Payment

Make a Payment

Electronically in the Smartwebs Resident Portal:

Debit/Credit Card
ACH Auto-Pay

By Mail :

Check/Money Order
Bank Bill Pay

Assessments and Payments (Member Only) for more information, including mailing address and electronic requirements.

⏰ TCV Calendar

Open Meeting of the Board of Directors

Wednesday, May 14, 2025

6:30pm to 7:30pm

Open Meeting of the Board of Directors
Wednesday, May 14, 2025
6:30 to 7:30 p.m.

	Register My Member Account
	3-Click Self-Renewal
	Add or Remove Subusers
	Change Username or Password
	Log-in Problems?
	Update Your Profile

	Business Directory Help
	Calendar Help
	Classifieds Help
	Member Directory Help
	Message Board Help
	Pet Directory Help
	Photo Album Help
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Turtle Creek Village

Managed by: Ascension Prop Mgmt